Knowledge Base and FAQ

Answers to commonly asked questions can be found below.

Customer Services, Licensing and Sales

News and other smaller announcements are typically posted on to the LiquidSonics Facebook site.

Major LiquidSonics news is announced via our mailing list with is automatically sent to all customers and anybody else that manually chooses to sign-up to our newsletter here.

You can unsubscribe from the list by clicking the unsubscribe link at the bottom of a mailshot.

You can use the license recovery tool here.

Once you have added products to your cart, proceed to the check-out page and enter your EU/UK VAT number in the box provided after you have entered your address and country. If the number validates correctly against the EU VIES validation service your cart items will update with new prices excluding VAT. Then proceed with your purchase as normal.

Upgrades are processed using the tools on this page through the use of store coupon codes.

Discounts for students (30%) and teachers (15%) are available, including bulk purchase discounts for education departments and institutions. Please contact support for more details about how to provide proof of enrolment or employment.

 

Licenses are provided on a named individual basis, and are intended to be used only by that individual at any one time.

For example, in a studio with one engineer and two workstations where both are being used at the same time, only one license is required. In a studio with two machines and two engineers both using the licenses at one time, two licenses are required.

For home users wanting to install on a laptop and one on a workstation, only one license is required. In an educational institution where an instructor is showing an entire class how to use a product, one license is required for every active workstation as the students each count as one dynamic user.

LiquidSonics is registered in the UK as LiquidSonics Ltd, registration number 09142162. The registered office is Top Floor, Claridon House, London Road, Stanford-le-Hope, Essex, SS17 0JU. The VAT is number GB 200 6688 29.

LiquidSonics Fusion-IR technology plays a key role in Slate Digital’s VerbSuite Classics. The plug-in itself was developed by Slate Digital exclusively for Slate Digital’s customers and can only be purchased from their store or via their retail partners.

Technical

For questions related to downloads of Fusion-IR files for use in Slate Digital Verbsuite Classics use the form below. For all other questions including installation procedures please contact Slate Digital support directly.

On PC the Windows control panel’s software uninstall facility will contain references to remove the installed products. On OS X please download this uninstaller tool.

Yes, the static multi-samples are available for use in other products. The LiquidSonics Fusion-IRs for the Bricasti M7 are a freely available public domain resource provided by LiquidSonics for use in convolution plugins supporting Fusion-IR. The copyright vested in these captures rests with Bricasti. Fusion-IR is a proprietary LiquidSonics technology. This zip archive contains the raw true stereo impulse response captures from which the Fusion-IR samples were created so that they can be used freely in other free or commercial convolution products without a need to purchase a Fusion-IR compatible convolution plugin.

Some OS X 10.9.x systems have a specific incompatibility that can be resolved via a special build option that is not included in the main release in order to maximise compatibility with other hosts and plugins that are using conflicting third party libraries.

Please download the compatibility update files in this case and install over the top of a regular installation: