Before contacting us, please review the FAQ to check if your query has already been answered below.Q) Can I pay via any alternative means than PayPal?
Q) Why are you supporting a particular charity? What about charity X?
Q) Is everything charityware?
Q) Why does Reverberate LE (GPU Edition) take up more CPU cycles than the CPU version at low buffer sizes on my system?
Q) Why are you using NVIDIA's CUDA instead of the more generic OpenCL?
Q) Why not incorporate Reverberate Core/LE's GPU code into Reverberate?
Q) Reverberate on Mac used to provide presets in flac format, can these be downloaded?
Q) Can I upgrade my Reverberate Core license to a Reverberate plus Reverberate Core bundle license?
Q) Can I sell my Reverberate license to another individual?
Q) Do I need more than one license in a specific situation, and are there educational discounts available?
Q) I have trouble using a LiquidSonics plugin within Logic 9 on OS X Mountain Lion, how can I get them to validate and load?
Q) I have trouble using a LiquidSonics plugin within Vienna Ensemble Pro 64-bit on OS X, how can I make it load?
Q) What are your company registration and VAT details?
Q) I am VAT registered in the EU. How can I purchase without paying VAT?
Q) How can I stay up to date with LiquidSonics news?
Q) Can I use the Bricasti M7 captures for free without purchasing a Fusion-IR compatible convolver?
Q) I have a problem using the Fusion-IR files with VerbSuite Classics.
Q) How do I remove LiquidSonics products from a Mac or PC?
If your question is not addressed in the FAQ above, please contact us using the support form below for technical support and feature requests.
If you are requesting support for a problem you are having not covered in the FAQ above, please send as much information as possible including at a minimum:
- What you were doing when the problem occurred and if anything can be done to replicate the problem.
- The host / sequencer you are using.
- Your graphics card and driver version (if your query relates to a GPU Edition).
- Your soundcard buffer sizes.
- The operating system you are using.